Reservation Policy
Check-in/Check-out Time:
- Check-in: From 2:00 p.m. to 6:00 p.m.
- Check-out: Latest by 11:00 a.m.
- We do not have a 24 hour concierge service and therefore check in after 6:00 p.m. can only be guaranteed if notified in advance. We will arrange a self-check-in for you with instructions to be emailed separately once we get your notification of late arrival (after 6:00 p.m.). The Innkeeper reserves the right to release your room for late arrivals without this notification.
Payment Schedule:
- A deposit worth 50% of total charge (including tax) will be imprinted anytime after booking.
- The remaining 50% will be charged on the day of your arrival.
- On selected weekends, some rooms may require 2-day stay as minimum
- Cash, Debit and Major Credit Cards (VISA, MC, AmEx) accepted
- Harmonized Sales Tax (HST): 15%
Cancellation:
- When given at least 14 days’ notice prior to your arrival, any deposit taken will be refunded less a $30 CDN service charge for each room booked.
- If less than 14 days’ notice is given, the full amount for your stay will be charged.
- We strongly recommend that you consider taking out Holiday Insurance to cover you in the event of delays or cancellation.
- The Innkeepers respectfully reserve the right to seek full recompense for any damage done to property or furnishings during your stay.
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