Reservation Policy

Check-in/Check-out Time:

  • Check-in: From 2:00 p.m. to 6:00 p.m.
  • Check-out: Latest by 11:00 a.m.
  • We do not have a 24 hour concierge service and therefore check in after 6:00 p.m. can only be guaranteed if notified in advance.  We will arrange a self-check-in for you with instructions to be emailed separately once we get your notification of late arrival (after 6:00 p.m.).  The Innkeeper reserves the right to release your room for late arrivals without this notification.

Payment Schedule:

  • A deposit worth 50% of total charge (including tax) will be imprinted anytime after booking.
  • The remaining 50% will be charged on the day of your arrival.
  • On selected weekends, some rooms may require 2-day stay as minimum
  • Cash, Debit and Major Credit Cards (VISA, MC, AmEx) accepted
  • Harmonized Sales Tax (HST): 15%

Cancellation:

  • When given at least 14 days’ notice prior to your arrival, any deposit taken will be refunded less a $30 CDN service charge for each room booked.
  • If less than 14 days’ notice is given, the full amount for your stay will be charged.
  • We strongly recommend that you consider taking out Holiday Insurance to cover you in the event of delays or cancellation.
  • The Innkeepers respectfully reserve the right to seek full recompense for any damage done to property or furnishings during your stay.

If you have any questions, please call toll free phone number: 1 (902) 368 1905.


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